SEO “Outing” Is Immoral

nullWhen I first started working in the SEO industry I couldn’t understand why “outing” was such a big deal. In fact (like others in the industry) I felt the inability to talk openly prohibited our industry from growing and handling our reputation. However, back then I was naive and inexperienced. I have now seen the damage that “outing” can leave. And because of that I can’t keep my opinion on this issue quiet while having a clear conscious at the same time.

Before we get dirty with the details, I want to add a disclaimer: I have absolutely no relationship to any of the entities mentioned in this post. I do not have any relationship to any blog/link network or organized spammer.

By now I am sure that most of you have read about the demise of Build My Rank. When I first read that article, I felt sick (that is not a hyperbole). As an entrepreneur I can’t imagine what it must feel like to realize that in a matter of days your company is finished. I don’t want to get into the specifics over this incident, but it appears that Google’s moves against them were a result of a blog post and ensuing public debate that outed them as a link spammer.

Link spamming is not a viable strategy for SEO. Yes, you can see short term results, but by and large, these services aren’t for long term growth. Even though I think these services are a waste of money, I could care less if others use them, as long as they know the full risk involved. Many rave about lobster, but I like crab more, and that won’t stop me from having dinner with them.

But the problem with SEO outing isn’t just a difference of opinion on strategy. The problem with SEO outing is that no one assumes the full consequences of their actions. Let’s take the BMR incident as an example. How much money did they lose as a result of being outed? Do their employees have families? How many of their clients are now seeing revenue lost? How many SEO agencies contracted with them? And how many of their clients are affected? How many innocent business owners that don’t know the risk involved with these networks are now suffering? How many people are now on unemployment?

I mentioned in the beginning that I use to not understand why outing was so wrong. What changed my mind, is meeting client after client that has suffered bad SEO advice and has seen a substantial loss. Outing, only exacerbates this process by raising the level of risk.

When people engage in questionable SEO practices they are taking a risk. Many of them know the risk they are taking, but many of them don’t. Either way, it’s no one’s place to make that risk even greater. If your paycheck doesn’t say “Google” on it, it’s not your job to police the web.

So then what is your job? Your job is to keep a high standard for yourself. Your job is to keep a high standard for those you do business with. Your job is to continue educating the public on what good SEO looks like. That is how we build a better industry. That is how we build a better community. That is how we build a better web. Outing does none of that. What outing does do is create dramatic blog post that allows for the author to take a moral high ground while potentially ruining innocent people’s livelihoods. It makes me sick.

[photo credit]

If you thought this post was half way interesting, you might want to follow @joehall on Twitter. Hes a total nut bag over there, but worth a few laughs.

120 Comments

Dean Cruddace on March 30, 2012 at 9:22 pm.

“Put stones in their pockets, see if they float”
It’s a shitty path.
Let us concentrate on client education, before throwing cack at each other.
Techniques will come and go. Stay educated.

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Adam Melson on April 3, 2012 at 1:23 pm.

Love these posts, so first thing – thanks for putting it together.

When a company like BMR goes under & rankings for potentially hundreds of sites go down, doesn’t that in turn build businesses & create more jobs for those benefiting from the fall? New sites are now getting visibility & sales from their new position. That’s good right?

In the end, if I don’t earn great results, a client goes away. Jobs are lost. My job could be lost. To just “try harder & stop whining” is the easy way to say “shut up, I know I could be caught & it would hurt”. When it comes down to my job or someone else, I’m picking my job. My results, even if it’s stomping on someone else’s non-Google friendly work, are my income. Karma (in the form of a really angry competitor) can bite back to bite for sure, but in the end they were ones risking it by violating guidelines by which they make a living. Yes. Google’s guidelines by which they make a living.

Thanks again for stirring up the pot on this.

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Frans Sijtsma on April 4, 2012 at 5:07 pm.

As promised in a tweet a few hours ago I’ll try to write down my opinion in English in an understandable way.
First of all, I’m not active as SEO-er, I’m a forummoderator of a dutch entrepreneursforum.
That said, I notice two things in your blog post I’d like mention first:
You do not limit outing to a certain group of people, active in the same field, so I must assume you’re also writing this for me as accidental reader.
Second you do not specify different forms of black-hat, which means you’re saying that outing any form of Black-hat SEO is immoral for everybody.
Let me give you two cases of commentspam we had on our forum the last month which we outed and resulted in big media-attention (which we dit not aim for b.t.w.).
My question to you is to give me a valid reason not to out.
Case 1: 3 weeks ago somebody was commentspamming for Groupon on our forum. We tried to prove it was a Groupon-Employee acting anonymous by searching mailadres,ip-adres, avatars etc.
Finally we could prove it was an employee of this company, and also found many many other nicknames, and commentspam on other forums, including one specific post on a forum for patients with MS (Multiple Sclerosis) where he was saying (in brief) MS was diagnosed, he could barely walk, was very ill, but had the best help of a personal trainer in Amsterdam. As you understand the last 3 words of the line linked to a Groupon-deal for a personal trainer in Amsterdam…
Case 2: two weeks ago we found out a commentspammer on our forum was working for a SEO company. Search resulted in over 600 forumprofiles on 200 of the biggest dutch forums by just some employees of this company commentspamming for the biggest Telecomcompany, Carcompany, Coffeecompany and Workforceagency in the Netherlands in the last two years.
In both cases we decided to out it for several reasons:
-1- Case one was to rude to let it go, and case two was so big it was/is impossible to mail all forums involved asking them to remove the commentspam
-2- To create some awareness that although forums are moderated it’s almost impossible to prevent people being misled by some Black-Hat-SEO-guys and girls
-3- To warn companies using these techniques that sooner or later a clever guy wil see the patterns and will out.
Commentspam has two advantages: It’s a valuable link on mostly highrated forums, and anonymous posts influence the reader, building a brand, building a reputation.
The last part of this is 100% misleading, and to provide a reliable forum for our members, we will always out structural spam on our forum. Our members, and all visitors on our website are more important to us than the jobs of any company trying to win customers by black-hat-techniques.
If that means I’m a policeman on the internet? So be it.
(Our forum is non-commercial by the way)
Frans

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